FAQ
Frequently asked questions
- 01
my bad! if you receive the wrong order you can either keep it or send it back! ill send your correct order out, free of charge!
- 02
No worries! please tell me as soon as possible so i can correct it before it gets sent out! once the post office has it, there's not much i can do! if you did wait to late, call your local post office to have them reroute the package!
- 03
shipping out prints usually takes around 1-2 weeks. I ship orders by myself and often can get swamped with them after a con! all prints will come with a tracking number so you can see when the label was created and when it officially ships out!
- 04
If you cannot find a specific print you're looking for, check out - https://www.teristauart.com/home -. while we share a comic con table we are two separate artist! if you cannot find it there feel free to send me an inquiry through the commissions sheet!